You are looking for a figure, a book, a magazine, goodies that you can't find on the website ? Send your request to (do not use a Gmx email), on the Facebook page or Twitter, you need to give the item name, the manufacturer and the quantity. You can also request products from shops who don't ship out of Japan. 

You will get an anwser within 48hours about the item availability.

The probability to get products already released since months/years are low.